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Director of Care (Medical Director), Gateway Team-Based Care Teaching Clinic

By Margarita Reyes | January 20, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Department of Family Practice in the Faculty of Medicine invites applications for a 0.20 FTE Director of Care (Medical Director) for a one‑year renewable term.

UBC Health is establishing the Centre for Innovation in Collaborative Health Education and Team‑Based Care—a first‑of‑its‑kind provincial initiative focused on strengthening interprofessional learning, team‑based care delivery, and innovation in collaborative health education. A key component of this work is the new Gateway Team‑Based Care Teaching Clinic, located in the Gateway South building on the UBC Vancouver Point Grey campus.

The Gateway Clinic will support interprofessional learning and provide longitudinal, team‑based primary care to approximately 4,500 patients through the BC Patient Attachment System. The clinic brings together learners, educators, researchers, healthcare professionals, and patients to advance collaborative practice and improve health system outcomes in BC.

Reporting to the Department Head, Family Practice, with functional reporting to the Gateway Program Director, the Director of Care (Medical Director) will fulfill the responsibilities outlined in the College of Physicians and Surgeons of BC (CPSBC) Practice Standard: Primary Care Provision in Walk‑in, Urgent Care and Multi‑Registrant Clinics. As a clinical leader in a newly developing initiative, the successful candidate will contribute to the creation, implementation, evaluation, and continuous improvement of clinic policies, clinical standards, and interprofessional team‑based care processes.

  • Ensure compliance with CPSBC bylaws, professional standards, and statutory requirements.
  • Work with the Gateway clinical team to develop, establish, and refine administrative procedures ensuring timely, high‑quality care, including diagnostic result follow‑up and after‑hours care processes.
  • Represent the Gateway Clinic in communications with the CPSBC.
  • Identify and orient an appropriate alternate Medical Director to ensure coverage when unavailable.
  • Ensure all clinic faculty, staff, and activities adhere to CPSBC and other relevant regulatory standards for all health professions represented at the clinic.
  • Collaborate with the Program Director and Clinic Manager to maintain clinical procedures, standards of practice, and quality assurance protocols.
  • Support medical residents with Continuous Quality Improvement projects relevant to patient care quality and safety.
  • Participate in clinical service planning and leadership discussions related to the clinic’s development.
  • Oversee clinical quality assurance processes, including chart reviews, peer review facilitation, service evaluations, and supportive staff education.
  • Serve as the Privacy Officer for the Gateway Clinic, ensuring privacy practices and breach response procedures meet provincial requirements.
  • Lead or support resolution of clinical performance concerns and provide guidance during conflict situations involving clinical team members.
  • Contribute to the development, communication, and maintenance of clinical policies, procedures, and protocols aligned with best practices.

The successful candidate must possess:

  • MD degree and active registration in good standing with the College of Physicians and Surgeons of BC.
  • CCFP certification (or CPSBC‑approved equivalent).
  • Minimum 5 years of clinical practice and administrative experience in team‑based primary care.
  • Clinical Faculty eligibility at UBC.
  • CMPA (or equivalent) professional liability coverage.
  • Demonstrated collaborative leadership skills and the ability to work effectively with learners, faculty, staff, and administrative leadership.
  • Experience in quality improvement, clinic operations, and/or team‑based care model development.
  • Strong communication skills that support culturally safe, team‑based, patient‑centred care.

The ideal candidate will also possess the following qualifications:

  • Commitment to ongoing learning in equity, diversity, inclusion, anti‑racism, decolonization, and trauma‑informed care.
  • Ability to work respectfully across diverse perspectives and cultural contexts.
  • Demonstrated ability to promote culturally safe environments for learners, patients, and colleagues.
  • Experience collaborating in diverse teams and supporting learners from marginalized communities.

The expected salary range will be $60,000 – $64,000 annually at 0.20 FTE. Salary will be commensurate with qualifications and experience. The Faculty of Medicine is committed to offering equitable and competitive salaries, commensurate with the qualifications and experience of the candidate. At UBC, in addition to a generous benefit package and highly valued pension plan, faculty members also have access to a comprehensive range of leaves, services, resources and career development opportunities. For more information, please visit: https://hr.ubc.ca/working-ubc.

Candidates who bring diverse perspectives and lived experiences are encouraged to apply as we strive to enhance diversity, inclusiveness, socio-cultural representation, and perspective of the Department. An application package should include:

  • a letter of application that addresses scholarly, professional and creative work, teaching philosophy, administrative service, research and experience fostering interprofessional collaboration and education;
  • a brief statement (1-2 pages) of your current or previous contributions to advancing anti-racism, equity, diversity, decolonization, Indigenization and inclusion in an academic, professional, or community context;
  • a detailed curriculum vitae; and
  • names of three references

Applications should be submitted to:

Wendy Norman
Professor and Interim Co-Head
Department of Family Practice
Subject: Director of Care (Medical Director) Application
Email: dept.head@familymed.ubc.ca

Should you have any queries around this position, please contact Human Resources Manager at margarita.reyes@ubc.ca.

Review of applications will begin on February 1, 2026 and continue until the position is filled. The anticipated start date for this position is March 16, 2026 or upon a date to be mutually agreed.

UBC — One of the World's Leading Universities. As one of the world's leading universities, the University of British Columbia creates an exceptional learning environment that fosters global citizenship, advances a civil and sustainable society, and supports outstanding research to serve the people of British Columbia, Canada and the world.

Our Vision: To Transform Health for Everyone.

Ranked among the world’s top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia, more than 12,000 faculty and staff are training the next generation of doctors and health care professionals, making remarkable discoveries, and helping to create the pathways to better health for our communities at home and around the world.

The Faculty — comprised of approximately 2,200 administrative support, technical/research and management and professional staff, as well approximately 650 full-time academic and over 10,000 clinical faculty members — is composed of 19 academic basic science and/or clinical departments, three schools, and 24 research centres and institutes. Together with its University and Health Authority partners, the Faculty delivers innovative programs and conducts research in the areas of health and life sciences. Faculty, staff and trainees are located at university campuses, clinical academic campuses in hospital settings and other regionally based centres across the province.

UBC hires on the basis of merit and is committed to employment equity. All qualifies persons are encouraged to apply. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority.