What is mistreatment?
Are you concerned about or have you experienced any of these situations:
Behaviours that challenge learners: [such as] closely questioning learners during rounds or in a group forum, leading to student embarrassment if they do not know the answer. [Not all these behaviours may be specifically mistreatment but they are difficult situations and may warrant an initial confidential discussion.]
Significant behaviours: [such as] engaging in significant mistreatment, for example, by using abusive language or by asking learners to do things that are unreasonable.
Egregious behaviours: [such as] engaging in truly egregious behaviours such as asking learners to break the law or by behaving abusively towards learners.
Discriminatory behaviours: [such as] treating you unfairly based on human rights protected grounds: age, ancestry, colour, family status, marital status, physical or mental disability, place of origin, political belief, race, religion, sex, sexual orientation and criminal conviction unrelated to employment. See UBC Policy #3.
If mistreatment happens:
- Make yourself safe: stay calm, remain polite, get yourself out of the situation. If you need to call security or 911, do so. You shouldn’t go back if you won’t be safe.
- Talk to someone you trust
- This initial discussion can help
- Some suggestions: peer, trusted faculty member, family, friends, formal student representatives, religious leader, family doctor
- Document what happened from your perspective for your future reference
- Talk to someone within UBC and/or the Faculty of Medicine. You are encouraged to speak initially with someone within your program or at your site.
Here are some people from the Faculty of Medicine that you can contact and have a confidential discussion. You may contact anyone on the list below, even if you are not within his or her domain of responsibility.
Executive Associate Dean, Clinical Partnerships and Professionalism (all learners and faculty members)
Health & Safety Advisor (all learners in the Faculty of Medicine)
Associate Dean, Health Professions (all learners in the Health Professions programs)
Assistant Dean, Graduate and Postdoctoral Education
Director, Conflict Management, Equity and Inclusion Office (informal and formal conflict management for all UBC)
Ombudsperson for Students (impartial information on fair process)
Resident Wellness Counsellor (Postgraduate residents)
Reporting Process and Outcome
Students who wish to discuss concerns often ask that they remain anonymous. We do not have a mechanism for students to remain completely anonymous (where there is no disclosure of identity) but will uphold confidentiality (not disclosing information without the student’s permission). Please see Confidentiality and Anonymity for more information.
Faculty of Medicine References
- Professional Standards
- Policy and Processes to Address Behaviour (Including Harassment, Intimidation) in the Faculty of Medicine
- Watch the video on student mistreatment
- UBC Policy #3: Discrimination and Harassment
- UBC Statement on Respectful Environment for Students, Faculty and Staff